Question 1

How much does a custom gaming PC cost?

Accepted Answer

Pixelab custom gaming PCs start at $699.99 for entry-level 1080p builds. Mid-range 1440p systems start around $1,599.99 and high-end 4K builds start at $3,499.99. The final price depends on the CPU, GPU, RAM, storage, and cooling options you choose.

Question 2

Do you offer financing for gaming PCs?

Accepted Answer

Yes. We offer flexible financing through Afterpay, Klarna, and Affirm so you can buy now and pay over time, often with 0% interest options. Select your preferred provider at checkout.

Question 3

Do you ship gaming PCs or is it pickup only?

Accepted Answer

We offer both. Free ground shipping is included on Mid Range, High End, Pink World, Workstations, and select accessories. Expedited shipping is a flat $99.99. In-store pickup is also available at our McAllen, Texas location.

Question 4

How long does it take to build a custom PC?

Accepted Answer

Build and test times vary by system: Entry Level PCs take 5-10 business days, Mid-Range, High-End, Workstation and Custom PCs take 10-21 business days. Every PC is professionally assembled, cable-managed, and stress-tested (burn-in) before delivery or pickup. Delays can occur during high-volume seasons.

Question 5

Does Pixelab build workstation PCs for creators and professionals?

Accepted Answer

Yes. Our Aegis workstation PC is engineered for 3D rendering, video editing, streaming, and AI workloads. It ships with an AMD Ryzen 7 9700X, NVIDIA RTX 5060 Ti 16GB, 32GB DDR5 and 2TB NVMe, and can scale up to a Ryzen 9 9950X3D, RTX 5090, and 128GB of memory. Built and stress-tested in McAllen, Texas.

Question 6

Does Pixelab buy used PCs or accept trade-ins?

Accepted Answer

No. Pixelab Computers does not buy used PCs, accept trade-ins, or offer trade credit toward new systems. We build custom gaming PCs and workstations, and offer professional in-store PC diagnostics, repairs, and component upgrades for systems you already own.

Question 7

Do Pixelab gaming PCs come with a warranty?

Accepted Answer

Every Pixelab gaming PC and workstation includes a standard warranty that begins when you receive or pick up your system. Extended warranty coverage is also available for purchase at checkout.

Question 8

Do you offer PC diagnostics, repairs, and upgrades in-store?

Accepted Answer

Yes. Our McAllen, Texas store offers professional in-store PC diagnostics, repairs, and upgrades. Our certified technicians handle hardware troubleshooting, virus and malware removal, thermal repasting, RAM and storage upgrades, GPU swaps, power supply replacements, cooling installations, and full system tune-ups. Walk-ins are welcome during store hours, and you can track your service ticket online.

Question 9

Where is Pixelab Computers located?

Accepted Answer

Pixelab Computers is located at 4400 N 23rd St, Suite #203, McAllen, Texas 78504 in the Mercado District. We serve McAllen, Edinburg, Mission, Pharr, Harlingen, Brownsville, and the entire Rio Grande Valley.

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